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Customer support

If you have a question about the Online Shop please contact our customer service: bodyfashionstore@gmail.com

1.1 I would like to order and pay for an item...
Go to the orderform on the website and fill in your data.  The Bodyfashionstore has a wide range of payment methods. We will do our best to deliver the order within 1 week of receiving payment.
1.2 I have a complaint...
If you have a complaint, please log in to your account and go to "my orders" and click on return article. You can also sent us an email: info@bodyfashionstore.com We will send you an answer as soon as possible.
NOTE: The Bodyfashionstore will not accept any returns that have not been registered via the website.

We will try resolve the complaint to your satisfaction within 24hrs. Please see our General Conditions.
1.3 I have a question about my order...
You can reach us every workday through e-mail: info@bodyfashionstore.com
Our customer service department will try to answer your question within 24hrs.
1.4 I would like to know more about the product...
Our customer service department has years of experience selling our products and is also often involved in the development of new products. They can provide you with advice or tips on how you can get the most out of your purchase.
1.5 I would like my money back...
It is possible to exchange an article or to return it within 14 days. The product has to be only returned in the original packaging and when not worn. We hope you understand that, due to issues of hygiene, worn clothing cannot be returned. Please see our Return Form to require for a return shipment. After sending your form our customer service will try to contact  within 24hrs.
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